The phone problems specific to restaurant & hospitalitys
- Friday evening rush: 30 calls in 90 minutes, all for tables, while the host is seating guests.
- Foreign tourists give up because nobody answers in their language.
- Allergen and dietary questions force a kitchen interruption every time.
- Last-minute cancellations leave tables empty that walk-ins can't fill.
What IT Habit does for restaurant & hospitalitys
Real-time table availability
The agent checks your floor plan and reservation system, books the right table size, and never overbooks.
Menu and allergen knowledge
Loaded with your menu, prices, allergens, and dietary options. Answers 'is the pasta gluten-free?' instantly, in any language.
Waitlist management
When the restaurant is full, the agent puts callers on a waitlist and texts them when a table opens.
Multilingual hospitality
33+ languages with auto-detection — perfect for tourist destinations. Greet a Japanese tourist in Japanese, a German couple in German.
Group booking handling
Recognises party-size requests ('we're 12 for a birthday'), checks if you accept large groups, and routes to the manager when needed.
Special requests captured
Birthdays, anniversaries, accessibility needs, high chairs — all logged and visible in the dashboard before the guest arrives.
Integrations
IT Habit connects natively with the tools restaurant & hospitalitys already use:
- OpenTable
- TheFork
- Resy
- SevenRooms
- Google Calendar
Custom integrations are available on the VIP plan via REST API.
Typical ROI
A 60-cover restaurant doing 200 phone reservations/week with a 20% miss rate loses 40 potential bookings. At an average cover of €45 (× 2 people per booking), that's €3,600/week — €14,400/month in lost revenue. IT Habit recovers most of it for €149–€199/month.
Frequently asked questions
Can it integrate with OpenTable or TheFork?
Yes. We sync bookings via Google Calendar (which both platforms can write to) and offer direct API integrations for OpenTable and SevenRooms on the Premium and VIP plans.
What about menu changes — do I have to retrain the agent?
No. Update your menu in the IT Habit dashboard and the agent picks it up within seconds. No retraining or downtime.
Can the AI take a reservation in Mandarin?
Yes. We support 33+ languages with automatic detection. The agent answers, takes the booking, and confirms via SMS in the caller's language.
Other industries we serve
✂️ Beauty Salon & Hair
Salons live and die on bookings. When a client calls during a haircut and nobody picks up, that booking goes to the salo…
🏥 Medical Practice & Healthcare
Patients calling a medical practice need to feel heard — fast. IT Habit is an AI voice receptionist designed for doctors…
🏨 Hotel & Lodging
A hotel front desk gets called at 2 a.m. about WiFi passwords, at 6 a.m. about wake-up calls, at noon about luggage stor…
🏠 Real Estate Agency
Real estate runs on lead speed: the agent who answers first usually wins the listing. IT Habit answers every property in…
⚖️ Law Firm & Accounting
A first call from a prospective client is a one-time chance to win the engagement — and most calls happen during meeting…
🔧 Auto Garage & Mechanics
Mechanics work with their hands in engines, not phones. Customers call at all hours about quotes, drop-off times, and 'i…
Ready to see IT Habit for your restaurant & hospitality?
Book a 30-minute demo. We will set up a live test agent for your business so you can hear it answer in real time. Setup in 48 hours, from €149/month.
Request a free demo